Hey!
I'M KRISTI.
My guess is that if you've found yourself here on my site that someone you trust mentioned my name, you've stumbled across one of my LinkedIn posts, you've followed the Top 25 CS Influencers list, you've heard me speak at an event or attended one of my famous CS Leadership Bootcamps. Whatever path you took, I'm glad you're here. This site is filled with tons of resources and insights to help you become the best Customer Success Professional you can be.
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Allow me to share a bit more of my journey and how I can help you, your team and your company embrace a more customer-centric approach to success.
Step 1, Start by signing up for The Journey
Join the 10,000+ professionals who have signed up or followed me as I share my experiences, learnings and advice from my 13+ year professional journey in Customer Success, leadership and SaaS.
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In this bi-weekly newsletter you can expect to hear real and relatable stories, expert advice from an active practitioner and get access to resources to make you a better Customer Success professional, leader and YOU.