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Online Class

CUSTOMER SUCCESS COURSES

Looking to enhance your Customer Success Skills?

Let me share my learnings and best practices from the past 12 years of building, scaling and transforming Customer Success teams at several different B2B hyper-growth SaaS companies.

Join hundreds of professionals committed to growth!

Courses

Find the right courses for you based on your current role and experience.

Workbooks

Download the workbooks and guides to use in practice to drive value.

Templates

Select templates to help you as you put your learnings to work.

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Value-Driven Customer Engagement Framework

This 60 minute course and accompanying workbook will help you understand how to design a plan in partnership with your customer to achieve long term success. 

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This 8-step framework will have you thinking differently about how you engage with your customers now and in the future.

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