Looking to break into Customer Success? Are your a CS Professional looking to up-level your skill set? Looking for a refresher to help improve your performance? 

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Explore my Customer Success courses designed to help new CSMs understand the fundamentals of the role and up-leveling the skills of even the most tenured Customer Success professionals.

Don't build your resources from scratch! I've created dozens of templates to support your Customer Success program. Each template is tried and true - designed and leveraged by me and my teams to drive business impact and process orchestration. Everything from the Sales to CS handoff, to the renewal proposal and everything in between. And if there is something you need that's not available just shoot me a note.

Are you looking for the right influencers to follow? Best events to attend? Books to read? Podcasts to listen to? 

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If so, you're not alone. Dozens of CS Professionals reach out to me weekly looking for recommendations or resources so I've put together Kristi's Favorite Things, just like Oprah. Don't waste hours browsing the web, I've done all the heavy lifting. 

Take your Customer Success leadership to the next level with Kristi Faltoruso's exclusive bootcamp series, powered by ClientSuccess. Designed for CS leaders ready to drive measurable impact, these sessions offer actionable strategies, proven frameworks, and expert insights to transform your team and career.

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Join a community of ambitious leaders, gain hands-on tools, and learn how to navigate the complexities of CS leadership with confidence and clarity. Your next level of success starts here!

Explore a treasure trove of Customer Success insights on Kristi Faltoruso’s blog. Featuring articles, videos, podcasts, and actionable guides, this resource is designed to help CS professionals and leaders sharpen their skills, stay ahead of industry trends, and drive meaningful impact.

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From practical strategies to inspiring stories, every piece is crafted to empower you to uplevel your expertise and achieve success in your role. Dive in and take your career to new heights!

Join the 12,000+ professionals who have signed up or followed me as I share my experiences, learnings and advice from my 12+ year professional journey in Customer Success, leadership and SaaS. 

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In this bi-weekly newsletter you can expect to hear real and relatable stories, expert advice from an active practitioner and get access to resources to make you a better Customer Success professional, leader and YOU.