Take Control of Your Career: Why Self-Advocacy Is Your Secret Weapon
🚨 PSA: No One Is Going to Advocate for Your Career Like You Will 🚨 Here’s the cold, hard truth: No one—not your peers, not your...
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CS Insights
Let me tell you what I really think about Customer Success.
Come along as I share my thoughts and advice on all things Customer Success and Leadership. Browse through webinars, podcasts, articles and more to get my perspective on CS and beyond.
Rocketlane: Propel 24 - Allowing Customer Results to Drive Your Strategy
Join Kristi Faltorusso, Chief Customer Officer at ClientSuccess, as she puts results back at the center of onboarding and implementation....
Transform Satisfied Customers into Brand Champions
Imagine if your customers weren't just satisfied, but actively championing your brand. The key to unlocking this level of advocacy?...
Tailoring Customer Onboarding to Solve Pain Points with Kristi Faltorusso, CCO @ClientSuccess
Todd Kirk and Casey Trujillo are joined by Kristi Faltorusso, the Chief Customer Officer for ClientSuccess. They emphasize the need to...
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