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CS Insights
Let me tell you what I really think about Customer Success.
Come along as I share my thoughts and advice on all things Customer Success and Leadership. Browse through webinars, podcasts, articles and more to get my perspective on CS and beyond.
She's So Suite: The Spy turned CEO/Founder of Avenue Talent Partners ft. Amy Volas
LISTEN TO THE LATEST SHE'S SO SUITE PODCAST IN THIS EPISODE KRISTI AND AMY DISCUSS: Power of Communication : Effective communication is...
Mar 163 min read
She's So Suite: The Pilot turned Product Lead Growth Expert ft. Leah Tharin
LISTEN TO THE LATEST SHE'S SO SUITE PODCAST IN THIS EPISODE KRISTI AND LEAH DISCUSS: Embrace Career Changes Leah's unexpected journey...
Mar 163 min read
She's So Suite: The Social Worker Turned VP at Agility PR Solutions ft. Pragya Dubey
LISTEN TO THE LATEST SHE'S SO SUITE PODCAST IN THIS EPISODE KRISTI AND PRAGYA DISCUSS: 1. Importance of Perseverance Success demands...
Feb 233 min read
She's So Suite: The Inside Sales Rep turned Co-Founder & CEO of eWebinar ft. Melissa Kwan
LISTEN TO THE LATEST SHE'S SO SUITE PODCAST IN THIS EPISODE KRISTI AND MELISSA DISCUSS: Balancing Career and Relationships Best...
Feb 23 min read
She's So Suite: The Hairstylist turned COO of OnTheClock ft. Nicole Hullihen
LISTEN TO THE LATEST SHE'S SO SUITE PODCAST IN THIS EPISODE KRISTI AND NICOLE DISCUSS: Harness Social Media Connections Leveraging...
Jan 203 min read
The Power of Personalized Recognition: How Understanding Your Team Can Drive Performance
My love language is Words of Affirmation. Praise and recognition motivate me and make me feel appreciated. A simple acknowledgment of my...
Jan 162 min read
She's So Suite: The Lawyer turned Co-Founder of Goldhue ft. Tara Goldman
LISTEN TO THE LATEST SHE'S SO SUITE PODCAST IN THIS EPISODE KRISTI AND TARA DISCUSS: Face-to-Face Interactions Matter Direct in-person...
Jan 153 min read
10 Years in Marketing Made Me a Better Customer Success Professional
My CS Superpower? Marketing. Before transitioning into Customer Success, I spent the first decade of my career immersed in the world of...
Jan 132 min read
She's So Suite: An Entrepreneur from the Start ft. Giuliana Corbo, CEO of Nearsure
LISTEN TO THE LATEST SHE'S SO SUITE PODCAST IN THIS EPISODE KRISTI AND GIULIANA DISCUSS: Embrace Failure for Growth Failure is a valuable...
Jan 123 min read
Work-Life Balance: A Myth Worth Letting Go
For years, we’ve been sold the idea of work-life balance. It’s a phrase that gets tossed around in professional circles, self-help books,...
Jan 113 min read
Take Control of Your Career: Why Self-Advocacy Is Your Secret Weapon
🚨 PSA: No One Is Going to Advocate for Your Career Like You Will 🚨 Here’s the cold, hard truth: No one—not your peers, not your...
Dec 3, 20242 min read
She's So Suite: The Marine Biologist turned President of Mosaicx ft. Rebecca Jones
LISTEN TO THE LATEST SHE'S SO SUITE PODCAST IN THIS EPISODE KRISTI AND REBECCA DISCUSS: 1. Believe in Yourself It's crucial to have...
Nov 20, 20243 min read
She's So Suite: The Teacher turned CCO of Trustwell ft. Maria Burch
LISTEN TO THE LATEST SHE'S SO SUITE PODCAST IN THIS EPISODE KRISTI AND MARIA DISCUSS: Mental Wandering Insights Mind's wandering is...
Nov 20, 20245 min read
She's So Suite: The Musician turned Chief Human Resource Officer of Gong ft. Sunaina Lobo
LISTEN TO THE LATEST SHE'S SO SUITE PODCAST IN THIS EPISODE KRISTI AND SUNAIAN DISCUSS: Visibility in Leadership Matters : The phrase...
Oct 29, 20244 min read
She's So Suite: The Teacher turned Chief People Officer at Axonius ft. Nurit Shiber
LISTEN TO THE LATEST SHE'S SO SUITE PODCAST IN THIS EPISODE KRISTI AND NURIT DISCUSS: 1. Program for High School Early Entrepreneurship:...
Oct 29, 20243 min read
She's So Suite: The Medical Doctor turned (former) CEO of Radial ft. Laura Ritchey
LISTEN TO THE LATEST SHE'S SO SUITE PODCAST IN THIS EPISODE KRISTI AND LAURA DISCUSS: Importance of Self-Care: Self-care becomes...
Oct 24, 20243 min read
She's So Suite: The Doctor tuned Chief Customer Officer of Salesloft ft. Sam Loveland
LISTEN TO THE LATEST SHE'S SO SUITE PODCAST IN THIS EPISODE KRISTI AND SAM DISCUSS: Value of Feedback Foster growth through honest,...
Oct 24, 20242 min read
She's So Suite: The Pediatric Cardiologist turned Chief Revenue Officer at Japhy AI ft. Steph Reck
LISTEN TO THE LATEST SHE'S SO SUITE PODCAST IN THIS EPISODE KRISTI AND STEPH DISCUSS: Restructuring ChallengesDescription: Managing team...
Sep 11, 20243 min read
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