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CS Insights
Let me tell you what I really think about Customer Success.
Come along as I share my thoughts and advice on all things Customer Success and Leadership. Browse through webinars, podcasts, articles and more to get my perspective on CS and beyond.
Rebels of SaaS: A Rebels Guide to Navigating Networking Red Flags in B2B SaaS
In this episode, we dive into the world of tech networking with special guest Kristi Faltorusso, Chief Customer Officer of ClientSuccess....
Apr 101 min read
She's So Suite: The Spy turned CEO/Founder of Avenue Talent Partners ft. Amy Volas
LISTEN TO THE LATEST SHE'S SO SUITE PODCAST IN THIS EPISODE KRISTI AND AMY DISCUSS: Power of Communication : Effective communication is...
Mar 163 min read
She's So Suite: The Pilot turned Product Lead Growth Expert ft. Leah Tharin
LISTEN TO THE LATEST SHE'S SO SUITE PODCAST IN THIS EPISODE KRISTI AND LEAH DISCUSS: Embrace Career Changes Leah's unexpected journey...
Mar 163 min read
She's So Suite: The Social Worker Turned VP at Agility PR Solutions ft. Pragya Dubey
LISTEN TO THE LATEST SHE'S SO SUITE PODCAST IN THIS EPISODE KRISTI AND PRAGYA DISCUSS: 1. Importance of Perseverance Success demands...
Feb 233 min read
She's So Suite: The Inside Sales Rep turned Co-Founder & CEO of eWebinar ft. Melissa Kwan
LISTEN TO THE LATEST SHE'S SO SUITE PODCAST IN THIS EPISODE KRISTI AND MELISSA DISCUSS: Balancing Career and Relationships Best...
Feb 23 min read
The Modern Customer with Blake Morgan: Proactive Strategies for Customer Success: Personalization, Relationships, and AI Featuring Kristi Faltorusso
This week on The Modern Customer Podcast, Kristi Faltorusso, Chief Customer Officer at ClientSuccess, joins me to discuss how she’s...
Jan 281 min read
The Ripple: A Wednesday Women Podcast featuring Kristi Faltorusso
Your experience can change lives--whether you're a seasoned pro or new to leadership. Join us as Kristi Faltorusso shares how to overcome...
Jan 221 min read
Your Customer, Your Success: Episode #7 New Year, New Success - Customer Success Strategy
In this episode of Your Customer, Your Success, host Gary Marra sits down with Kristi Faltorusso, Chief Customer Officer at ClientSuccess...
Jan 211 min read
She's So Suite: The Hairstylist turned COO of OnTheClock ft. Nicole Hullihen
LISTEN TO THE LATEST SHE'S SO SUITE PODCAST IN THIS EPISODE KRISTI AND NICOLE DISCUSS: Harness Social Media Connections Leveraging...
Jan 203 min read
She's So Suite: The Lawyer turned Co-Founder of Goldhue ft. Tara Goldman
LISTEN TO THE LATEST SHE'S SO SUITE PODCAST IN THIS EPISODE KRISTI AND TARA DISCUSS: Face-to-Face Interactions Matter Direct in-person...
Jan 153 min read
She's So Suite: An Entrepreneur from the Start ft. Giuliana Corbo, CEO of Nearsure
LISTEN TO THE LATEST SHE'S SO SUITE PODCAST IN THIS EPISODE KRISTI AND GIULIANA DISCUSS: Embrace Failure for Growth Failure is a valuable...
Jan 123 min read
Friday Feelings Podcast: Silencing the Voice of Doubt - Overcoming Imposter Syndrome
Imposter syndrome—an all-too-common experience—leaves even the most accomplished individuals doubting their abilities and questioning...
Jan 111 min read
Chronicles of Failure: Episode 6 Kristi Faltorusso
Asking for what you've earned, sounds so simple, but a lot of us struggle to do just that. If you find it hard to articulate your value,...
Jan 71 min read
The CSM Practice Podcast: Transform Customer Onboarding
Do your customers keep getting stuck in onboarding purgatory? After this session with Kristi Faltorusso, you will learn the key steps...
Jan 71 min read
The Surf & Sales Podcast: We're All Thinking Too Small
Kristi Faltorusso Chief Customer Officer from Client Success joins us on the Surf and Sales podcast to discuss how she failed herself...
Jan 61 min read
Productea: 84: Kristi Faltorusso - Aligning Customer Success and Product Management
Kristi Faltorusso, a CS executive and coach, joins me in this high-energy conversation about customer success-assisted onboarding,...
Nov 20, 20241 min read
She's So Suite: The Marine Biologist turned President of Mosaicx ft. Rebecca Jones
LISTEN TO THE LATEST SHE'S SO SUITE PODCAST IN THIS EPISODE KRISTI AND REBECCA DISCUSS: 1. Believe in Yourself It's crucial to have...
Nov 20, 20243 min read
She's So Suite: The Teacher turned CCO of Trustwell ft. Maria Burch
LISTEN TO THE LATEST SHE'S SO SUITE PODCAST IN THIS EPISODE KRISTI AND MARIA DISCUSS: Mental Wandering Insights Mind's wandering is...
Nov 20, 20245 min read
She's So Suite: The Musician turned Chief Human Resource Officer of Gong ft. Sunaina Lobo
LISTEN TO THE LATEST SHE'S SO SUITE PODCAST IN THIS EPISODE KRISTI AND SUNAIAN DISCUSS: Visibility in Leadership Matters : The phrase...
Oct 29, 20244 min read
She's So Suite: The Teacher turned Chief People Officer at Axonius ft. Nurit Shiber
LISTEN TO THE LATEST SHE'S SO SUITE PODCAST IN THIS EPISODE KRISTI AND NURIT DISCUSS: 1. Program for High School Early Entrepreneurship:...
Oct 29, 20243 min read
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