top of page
CS Insights
Let me tell you what I really think about Customer Success.
Come along as I share my thoughts and advice on all things Customer Success and Leadership. Browse through webinars, podcasts, articles and more to get my perspective on CS and beyond.
Apr 15, 20241 min read
The Customer Success Pro: Customer Success Career Path to the C-Suite with Kristi Faltorusso
Navigating your Customer Success Career with Kristi Faltorusso In this episode of the Customer Success Pro podcast, Anika Zubair...
Apr 10, 20243 min read
She's So Suite: The Dancer turned Chief Customer Officer of Infor
LISTEN TO THE LATEST SHE'S SO SUITE PODCAST IN THIS EPISODE KRISTI AND MARI DISCUSS: Embrace Help - Acknowledge that seeking help is a...
Mar 29, 20243 min read
She's So Suite: The Drummer turned Co-Founder and CEO of Hummingbirds
LISTEN TO THE LATEST SHE'S SO SUITE PODCAST IN THIS EPISODE KRISTI AND EMILY DISCUSS: Embrace Criticism: Utilize internal criticism as...
Mar 13, 20243 min read
She's So Suite: The Veterinarian turned Chief Product Officer of User Testing
LISTEN TO THE LATEST SHE'S SO SUITE PODCAST IN THIS EPISODE KRISTI AND MICHELLE DISCUSS: Diversity Advocacy: Intentionally create diverse...
Feb 27, 20243 min read
She's So Suite: The Attorney turned Chief Revenue Officer of Calendly
LISTEN TO THE LATEST SHE'S SO SUITE PODCAST IN THIS EPISODE KRISTI AND JESSICA DISCUSS: Pivoting from one career path to another Leaning...
Feb 13, 20242 min read
She's So Suite: The Film Director turned CEO of Refine Labs
LISTEN TO THE LATEST SHE'S SO SUITE PODCAST IN THIS EPISODE KRISTI AND MEGAN DISCUSS: Prioritizing wellness for personal and professional...
Feb 13, 20242 min read
She's So Suite: The Juvenile Corrections Officer Turned SVP of Customer Success at Datasembly
LISTEN TO THE LATEST SHE'S SO SUITE PODCAST IN THIS EPISODE KRISTI AND MARANDA DISCUSS: Maranda's upbringing and defining moments in her...
Feb 13, 20242 min read
She's So Suite: The Hot Dog Vendor turned Co-Founder and COO of ChampionHQ
LISTEN TO THE LATEST SHE'S SO SUITE PODCAST IN THIS EPISODE KRISTI AND GIANNA DISCUSS: Gianna’s love for hotdogs Importance of standing...
bottom of page