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CS Insights
Let me tell you what I really think about Customer Success.
Come along as I share my thoughts and advice on all things Customer Success and Leadership. Browse through webinars, podcasts, articles and more to get my perspective on CS and beyond.
She's So Suite: The Medical Doctor turned (former) CEO of Radial ft. Laura Ritchey
LISTEN TO THE LATEST SHE'S SO SUITE PODCAST IN THIS EPISODE KRISTI AND LAURA DISCUSS: Importance of Self-Care: Self-care becomes...
Oct 24, 20243 min read
She's So Suite: The Doctor tuned Chief Customer Officer of Salesloft ft. Sam Loveland
LISTEN TO THE LATEST SHE'S SO SUITE PODCAST IN THIS EPISODE KRISTI AND SAM DISCUSS: Value of Feedback Foster growth through honest,...
Oct 24, 20242 min read
She's So Suite: The Pediatric Cardiologist turned Chief Revenue Officer at Japhy AI ft. Steph Reck
LISTEN TO THE LATEST SHE'S SO SUITE PODCAST IN THIS EPISODE KRISTI AND STEPH DISCUSS: Restructuring ChallengesDescription: Managing team...
Sep 11, 20243 min read
The Customer turned Global Head of Customer Support Operations ft. Natalie Beckerman
LISTEN TO THE LATEST SHE'S SO SUITE PODCAST IN THIS EPISODE KRISTI AND NATALIE DISCUSS: 1. Power of Positivity - Belief in oneself...
Aug 13, 20243 min read
She's So Suite: The Physician turned CGO ft. Summer Brown
LISTEN TO THE LATEST SHE'S SO SUITE PODCAST IN THIS EPISODE KRISTI AND SUMMER DISCUSS: 1. Assertive Leadership: Women must balance...
Jul 31, 20242 min read
She's So Suite: A Leader from the Start ft. Catherine Blackmore
LISTEN TO THE LATEST SHE'S SO SUITE PODCAST IN THIS EPISODE KRISTI AND CATHERINE DISCUSS: 1. Break the "Work Harder" Myth - Hard work...
Jul 24, 20243 min read
She's So Suite: The Writer turned CPO of Viator ft. Kristin Dorsett
LISTEN TO THE LATEST SHE'S SO SUITE PODCAST IN THIS EPISODE KRISTI AND KRISTIN DISCUSS: 1. Building Teams & Careers - Kristin Dorsett...
Jul 1, 20243 min read
She's So Suite: The Actress turned CMO of WorkRamp ft. Jack Foster
LISTEN TO THE LATEST SHE'S SO SUITE PODCAST IN THIS EPISODE KRISTI AND JACK DISCUSS: 1. Empowering Women in Leadership Foster shares...
Jun 5, 20243 min read
She's So Suite: The Rockstar Turned Co-Founder of CMP Research ft. Nicole Kyle
LISTEN TO THE LATEST SHE'S SO SUITE PODCAST IN THIS EPISODE KRISTI AND NICOLE DISCUSS: Embracing Diversity: Nicole Kyle discusses the...
May 22, 20243 min read
She's So Suite: The Pediatrician turned Chief Revenue Officer ft. Stephanie Valenti
LISTEN TO THE LATEST SHE'S SO SUITE PODCAST IN THIS EPISODE KRISTI AND STEPHANIE DISCUSS: Embrace New Opportunities - Seize varied roles...
May 8, 20243 min read
The Customer Success Playbook: Season 2 Episode 14 - Kristi Faltorusso
Introduction: In Season 2, Episode 14 of the "Customer Success Playbook" podcast, Kristi Faltorusso, Chief Customer Officer at Client...
Apr 30, 20242 min read
She's So Suite: The Athlete turned Chief Executive Officer at Joor ft. Kristin Savilia
LISTEN TO THE LATEST SHE'S SO SUITE PODCAST IN THIS EPISODE KRISTI AND KRISTIN DISCUSS: Building a Trusted Team: The significance of...
Apr 25, 20244 min read
The Customer Success Pro: Customer Success Career Path to the C-Suite with Kristi Faltorusso
Navigating your Customer Success Career with Kristi Faltorusso In this episode of the Customer Success Pro podcast, Anika Zubair...
Apr 15, 20241 min read
She's So Suite: The Dancer turned Chief Customer Officer of Infor ft. Mari Cross
LISTEN TO THE LATEST SHE'S SO SUITE PODCAST IN THIS EPISODE KRISTI AND MARI DISCUSS: Embrace Help - Acknowledge that seeking help is a...
Apr 10, 20243 min read
She's So Suite: The Drummer turned Co-Founder and CEO of Hummingbirds ft. Emily Steele
LISTEN TO THE LATEST SHE'S SO SUITE PODCAST IN THIS EPISODE KRISTI AND EMILY DISCUSS: Embrace Criticism: Utilize internal criticism as...
Mar 29, 20243 min read
She's So Suite: The Veterinarian turned Chief Product Officer of User Testing ft. Michelle Engle
LISTEN TO THE LATEST SHE'S SO SUITE PODCAST IN THIS EPISODE KRISTI AND MICHELLE DISCUSS: Diversity Advocacy: Intentionally create diverse...
Mar 13, 20243 min read
She's So Suite: The Attorney turned Chief Revenue Officer of Calendly ft. Jessica Gilmartin
LISTEN TO THE LATEST SHE'S SO SUITE PODCAST IN THIS EPISODE KRISTI AND JESSICA DISCUSS: Pivoting from one career path to another Leaning...
Feb 27, 20243 min read
She's So Suite: The Film Director turned CEO of Refine Labs ft. Megan Bowen
LISTEN TO THE LATEST SHE'S SO SUITE PODCAST IN THIS EPISODE KRISTI AND MEGAN DISCUSS: Prioritizing wellness for personal and professional...
Feb 13, 20242 min read
She's So Suite: The Juvenile Corrections Officer Turned SVP of Customer Success at Datasembly ft. Maranda Dziekonski
LISTEN TO THE LATEST SHE'S SO SUITE PODCAST IN THIS EPISODE KRISTI AND MARANDA DISCUSS: Maranda's upbringing and defining moments in her...
Feb 13, 20242 min read
She's So Suite: The Hot Dog Vendor turned Co-Founder and COO of ChampionHQ ft. Gianna Scorsone
LISTEN TO THE LATEST SHE'S SO SUITE PODCAST IN THIS EPISODE KRISTI AND GIANNA DISCUSS: Gianna’s love for hotdogs Importance of standing...
Feb 13, 20242 min read
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