Kristi's Favorite
Customer Success Resources
Influencers
Follow the best and brightest in SaaS Customer Success to learn more about best practices, the future of Customer Success, Leadership, Customer Strategy, Business Management and so much more. Click below to connect on LinkedIn.
Podcasts
Join along as these hosts cover the most critical topics in Customer Success with some of the biggest names in Customer Success. Get tips and advice on Customer Success Strategies and Tactics, Leadership, Growth, and everything in between.
Communities
Looking to connect with your peers and colleagues to share ideas, learn and grow? These Customer Success communities are just the place to go.
Recruitment
Looking for your next role in Customer Success? Leverage these resources to help you position yourself for next big thing or to help align you with the right opportunity.
Events
Nothing beats connecting with your peers and colleagues in person. Check
out the top Customer Success Events to attend globally in 2025.
Learning
Looking for resources for yourself or your team to enhance your skills in 2025? Check out these wonderful resources of training and certification, blogs, coaching, consulting and more.
Books
Looking to uplevel your skills or focus on growth in 2025? Check out these great reads which focus on Customer Success, business and other skills needed to succeed.
Software
Looking to save time, drive efficiency and increase productivity? Check out these tools and platforms used by some of the industries best Customer Success teams.
Consultants
Need some assistance designing or optimizing your Customer Success strategy? Partner with these consultants to improve retention, increase growth and enhance advocacy.
Is there someone or something missing from my list? If so, feel free to make a recommendation.
START NAVIGATING
THE WORLD OF
CUSTOMER SUCCESS
Download my list of recommended influencers, podcasts, events, learning, recruitment and so much more.
Oprah's not the only one with a favorites list ... Check out my favorite influencers to follow, books to read, podcasts to listen to, consultants to work with, events to attend and more. This quick list is your guide to all things awesome in Customer Success.
