LISTEN TO THE LATEST SHE'S SO SUITE PODCAST
IN THIS EPISODE KRISTI AND PRAGYA DISCUSS:
1. Importance of Perseverance
Success demands perseverance and resilience to tackle challenges and move forward in your career.
2. Think Bigger, Aim Higher
Shift your mindset to aim beyond immediate goals and embrace your ambition unapologetically.
3. The Value of Mastery
No job is too small. Focus on doing tasks exceptionally well to unlock learning and growth.
4. Build Strong Relationships
Invest time and energy into nurturing impactful personal and professional connections.
5. Embrace Lifelong Learning
Adapt and evolve. Each phase of life and career demands continuous skill acquisition and personal growth.
6. Find Value in Every Role
Extract learning opportunities and unique insights from every job, regardless of size or scope.
7. Power of Mentorship
Mentorship can illuminate your path, provide guidance, and open doors to new opportunities.
8. Community Assistance for Growth
Engage with communities and networks that offer support, shared goals, and collaborative opportunities.
9. Prioritize and Balance Life
Balance is personalized. Prioritize based on changing personal and professional needs.
10. Success Rooted in Kindness
Combine ambition with hard work and kindness to foster sustained success and meaningful impact.
Sponsored by: ClientSuccess and WednesdayWomen
Produced by: Manali Bhat
Listen to the She's So Suite Podcast:
Podcast Episode Overview:
In this enlightening episode of the She's So Suite Podcast, hosted by Kristi Faltorusso, we delve into the inspiring career journey of Pragya Dubey, the Vice President of Global Services at Agility PR Solutions. Kristi engages Pragya in a captivating discussion that uncovers her path to success, the inherent traits that propelled her forward, and the remarkable challenges she overcame along the way. As Pragya shares her story, listeners are invited to explore the evolution of her career, the profound impact of mentorship, and the ways in which she empowers other women. With valuable insights on building relationships, embracing ambition, and maintaining balance, this episode offers a wealth of inspiration and wisdom for any listener striving to achieve their career aspirations. Join us as we celebrate Pragya's accomplishments and her unwavering dedication to making a difference, both professionally and personally.
About Pragya Dubey:
Passionate leader in customer success and strategy, I thrive on cultivating strong partnerships that drive mutual success. With a collaborative approach, I foster deep engagement and fuel growth by seamlessly integrating with clients' teams.
At the core of my leadership is aligning business objectives with people, processes, and systems to optimize performance and nurture a culture of collaboration.
Leveraging data analytics to inform decision-making, I've played a pivotal role in building the customer success and experience organization from the ground up and leading global teams.
My strategic approach combined with execution excellence has helped my teams exceed retention and growth targets year after year. My expertise extends to managing business transformation and aligning cultural values and diversity.
With a curious mindset, empathetic approach, and steadfast dedication to customer value, I've built a track record of success grounded in cultivating meaningful client relationships, guiding a motivated and engaged team, and driving sustainable growth.
I hold a Bachelors degree in Physics and an MBA from University of Mumbai. A thought leader in customer success and public relations and measurement space, I actively coach, lecture and speak at various forums and podcasts.
I am on the board of Harmony House, a second stage transition housing program in Ottawa. I am also on the board of Women's Business Network in Ottawa and chair the mentorship committee as well.
Timestamps:
00:00 Agility PR Solutions Overview
04:56 Customer Success Journey Evolution
08:14 Helping Others Drives My Success
12:54 Empathy and Excellence in Work
15:58 Career Defining Moment Conversation
18:58 Redefining Confidence and Ambition
22:15 North American Impact on Career
24:22 Relationships: My Core Achievement
27:58 Empathy, Growth, and Community
31:03 Championing Mentorship for Women
35:48 Prioritize for Success and Growth
38:44 Flexible Life Balance Stages
41:21 Career Dissatisfaction and New Inspiration
45:29 Kindness is Underrated
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