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Writer's pictureKristi Faltorusso

The CSM Practice Podcast: Transform Customer Onboarding



Do your customers keep getting stuck in onboarding purgatory?


After this session with Kristi Faltorusso, you will learn the key steps that will transform your onboarding experience. Whether you're struggling with long onboarding times or looking for practical, scalable solutions, Kristi shares strategies that have driven success at Client Success and beyond.


𝐇𝐈𝐆𝐇𝐋𝐈𝐆𝐇𝐓𝐒


- How to identify gaps in your onboarding process and reduce time-to-value

- Practical tips on creating onboarding content that scales

- Strategies to build a seamless onboarding framework tailored to customer needs

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